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Law & ethics

Transparency, responsibility, privacy, and the limits of defensible systems.

7 articles
Source-based11 min

Research review

Why Deleting Builds Trust

A USENIX study shows that understandable deletion options for sensitive AI conversations can achieve more than technically sophisticated privacy promises. This makes data control part of conversation quality.

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Source-based11 min

Analysis

Emotional self-disclosure can also work with a chatbot

In an experiment, the consequences of emotional self-disclosure were comparable regardless of whether participants believed they were interacting with a chatbot or a human. Transparency and impact are therefore not contradictory.

AnalysisRead
Source-based11 min

Analysis

Clear AI labeling can cost trust – and still be right

Two experiments show that chatbot disclosure in critical services can reduce trust and loyalty. When the bot fails, transparency can, by contrast, have a positive effect. Context changes the reaction.

AnalysisRead